Fixes
Real business problems I fix.
Name the symptom. I’ll tell you honestly whether I’ve actually solved this one before.
What this section is for.
This page exists for one moment: you’ve got a named, specific problem (“our Shopify POS tablets stopped syncing,” “WooCommerce keeps losing its database connection,” “someone vibe-coded our app and it’s about to meet real customers”) and you’re trying to work out if the person on the other end has actually dealt with your exact problem before, or is just good at describing it.
Pick the one that sounds like your week.
The five reasons most fixes do not stick.
More plugins create new failure points.
Every plugin is a dependency on someone else’s update schedule, security record, and willingness to keep the plugin alive. Plugin chains tend to fail in the order you cannot debug.
More AI prompts produce code nobody can maintain.
Asking an LLM to fix the code it just wrote works for the first three iterations and then drifts. The codebase ends up with seams nobody understands.
More spreadsheets push the failure later, not away.
When the spreadsheet is the system of record, every new staff member is a new way for the data to drift.
More retainers reward hours, not outcomes.
A retainer pays the agency to be busy. A scoped fix pays for the fix.
Free audits give the consulting away.
The audit is the engagement. A free audit trains the wrong expectation before the engagement starts.
One engineer. The whole engagement.
Not a monthly retainer. A scoped fix, named at the start, finished at the end, with a clean handover.
- Assessment:paid, two to four hours of focused work, written diagnosis returned within a week.
- Diagnosis:a written document naming the cause, the failure class, and the recommended path.
- Fix path:options, with effort and cost shape for each.
- Sprint:the fix itself, scoped to the named outcome.
- Handover:documentation, runbook, and the path to support if needed.
Questions owners ask.
Is this a retainer?
No. Each fix is scoped to one named problem with a defined end and a clean handover.
Will I be passed to a junior or an offshore agency?
No. You work with Anton directly. If scope expands beyond direct work, the engagement is named and routed, not handed over.
Is the assessment free?
No. Free audits give consulting away before the engagement starts. The assessment is paid and produces a written diagnosis you can act on regardless of whether you proceed with the fix.
How long does the assessment take?
Two to four hours of focused work, plus a written diagnosis returned within a week.
Do you fix problems on platforms not listed here?
Often, yes. The clusters listed are the highest-volume ones. The assessment confirms whether your problem fits.
What does the assessment produce?
A written diagnosis, a fix path with options, and a scoped engagement quote. You keep the diagnosis whether or not you book the fix.
Related help.
Name the symptom. I will name the cause.
+27 87 150 9305Monday to Friday, 09:00 to 20:00 SAST. Or email info@antondevilliers.com.